Shellpoint Mortgage – How to Get a Deed in Lieu From the Company
If you’re struggling to make your mortgage payments, there are some tips you can follow. First, make sure you know the name of your SPOC, or service point of contact. If you don’t, you should contact Shellpoint customer service to find out. The SPOC will be the person who will let you know if you’re late with a mortgage payment.
Getting the name of your SPOC on a shellpoint mortgage
If you have a Shellpoint mortgage, you need to know the name of your SPOC. You can get this information from the customer service department. If you are having trouble making your payments, you should call the SPOC’s office and let them know the problem. They should be able to call you back within a few days.
Shellpoint is a mortgage servicing company that specializes in loans in default. While you may have found your home loan servicer to be difficult to work with, you should not give up hope. The company is committed to providing the highest level of customer service.
Comparing Shellpoint to other non-bank mortgage servicers
CFAC alleges that Shellpoint violated 12 U.S.C. SS 2605(k)(1)(D) of the federal mortgage fraud statute, by failing to promptly respond to the Plaintiff’s request for information. This statute requires a servicer to provide a response within 10 business days of receiving a complaint.
As a result, the Plaintiff alleges that she received a letter from Shellpoint denying her request for loss mitigation. She subsequently sought an update on her November 2017 application, as well as information about her loan. In addition, she requested a payoff statement and reinstatement quote, both of which were denied.
Getting a loan modification from Shellpoint
The first step in getting a loan modification with Shellpoint Mortgage is to complete the lender’s application and provide all required financial documents. The company also assigns a single point of contact (SPOC) who you should deal with directly. Typically, SPOCs respond to emails and voicemails within seven days.
The next step is to contact Shellpoint’s loss mitigation department. This department specializes in helping homeowners who are facing foreclosure or are having trouble making their monthly payments. This department can help you determine which loan modification option will be best for you.
Getting a deed in lieu of foreclosure from Shellpoint
Getting a deed in lieu from Shellpoint mortgage will likely be easier than you think. The company is large and has many deeds in place. However, they may have different timelines for the process. Some deeds will be approved faster than others.
Getting a deed in lieu will save the lender a lot of time. Instead of paying attorneys to fight a foreclosure, they can negotiate a deed in lieu instead. It will also save the lender from having to prove that the homeowner has not been paying their bills. And in some states, a deed in lieu will allow the lender to legally evict the borrower before taking their property.
